All orders are processed within 1-2 business. We do not ship orders on weekends or holidays.
Please allow additional days in transit for delivery. If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will contact you via phone or email if any delays may occur.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be applied and displayed at checkout.
Shipping Method Estimated Delivery Time Shipment Cost
USPS First Class/ Flat Rate – Orders under $50.00 , 3-5 business days= $5.00 Shipping fee
USPS First class/ Flat Rate – Orders over $50.00, 3-5 business days = FREE Shipping
* Delivery delays may occur. USPS does not ship on Saturdays or Sundays, Delivery time does not include these days
Shipment to P.O Boxes or APO/FPO Addresses
ORGANIC BOTANIC ships to addresses within the U.S., U.S Territories ], and APO/FPO/DPO addresses.
Order Tracking & Shipment Confirmation
Once your order is shipped you will receive a Shipment Confirmation email with your tracking number(s). The tracking number will be active in 24-48 hours.
Customs, Duties, & Taxes
ORGANIC BOTANIC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customers responsibility ( tariffs, taxes, etc.).
Please confirm the shipping address is accurate and complete before submitting your order. Wrong or partial addresses could result in lost shipments or delays.
ORGANIC BOTANIC only replaces/ refunds products if they are defective or damaged. If you need to exchange it for the same item send us an email at email@example.com and we will be able to provide further instruction on how to handle the exchange if applicable.
Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged products must be made within 72 hours of delivery. Please contact us and provide detailed information for any product damaged during shipping within that time.